Friend booking FAQs

I can't book an event

Make sure you are logged into the website by following the link below

I can’t see Members' prices when booking tickets online

You need to log in for the website to recognise you as a member and show you members’ prices. Use the link above to login to your account.

I’m already a Member, I’ve registered with the website and I still can’t see Members prices

If you’re already a member an online account should have been automatically created for you when you registered. If you’ve registered a new account or changed your email address, contact the Festival Team on 01722 332977 and we’ll link up your new account so you can book tickets online.

I'm trying to register online and the site says 'An account already exists with that email address'

This means you already have an account registered with Salisbury Festival. You may not have purchased tickets online with us before, you may have previously purchased tickets in person or by phone and your email address was recorded at that time by the member of staff processing your order. You will be able to log in to the website using your email address and the password set when your email address was previously recorded. If you do not know this password simply enter your email and then click forgot?  Your new password will be emailed to you. 

I want to become a Friend and buy tickets with my Friends discount

If you would like to buy a Friends membership and book tickets using Friends discount, please buy the membership and wait to receive an email with your Friends membership login details before trying to book events. You can then log in to the website as a Festival Friend and take advantage of the Friends discount and priority booking. To become a Friend of the Festival, click here.

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