We do not exchange or refund tickets (except in the event of a cancellation). This includes moving a ticket to an alternative performance. If you have a ticket that you are unable to use it can be returned to the Festival as a donation and offered for resale. Please send any unwanted tickets for donation to the Festival Office at 87 Crane Street, Salisbury, SP2 8AU. We do not offer to resell tickets on sold-out shows but you are welcome to pass the ticket to someone else to use.